Compliance/Property Software

30
Oct

Compliance Tip of the Week: The Inspections Email!

Please remember that ALL documents regarding property inspections and audits must be sent to inspections@coniferllc.com. There are multiple departments that need to respond to agency and/or investor audits – please forward any documents you may receive immediately to this email. Thank you!

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21
Oct

Compliance Tip of the Week: Verifying Social Security Payments 10/22/2019

Social Security and Supplemental Security Income (SSI) benefits for more than 67 million Americans will increase 1.6 percent in 2020.   So how do you verify the new payment amounts for Social Security, SSD, SSI, and SSP? Social Security award letter The annual award letter is acceptable provided that it represents the amount received prior to […]

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15
Oct

Compliance Tip of the Week: New Reasonable Accommodations Process for Yardi! 10/14/2019

Good news!  The Reasonable Accommodations process for the sites that have converted to Yardi is a lot easier for our site folks!! Here are some highlights: There is no uploading of documents into Yardi.  Just email your documents to reasonableaccommodation@coniferllc.com. The Reasonable Accommodations screen for each RA is completed by the RA Committee. To view […]

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11
Oct

The Social Security COLA is out for 2020!

Social Security and Supplemental Security Income (SSI) benefits for more than 67 million Americans will increase 1.6 percent in 2020. The1.6 percent cost-of-living adjustment (COLA) will begin with benefits payable to more than 62 million Social Security beneficiaries in January 2020. Increased payments to more than 8 million SSI beneficiaries will begin on December 31, […]

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07
Oct

Compliance Tip of the Week: How can I help someone with Limited English Proficiency?

The first step is to determine the person’s primary language, if possible. Point out the “Your Right to an Interpreter” plaque to the person, so that they may identify their primary language.  The “Your Right to an Interpreter” plaque should be prominently displayed in the rental office.  If your office does not have a plaque, […]

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23
Sep

Compliance Tip of the Week: Counting Real Estate as an Asset 9/23/2019

For the purposes of counting assets towards certified annual income, “real estate” includes real property, land, and mobile homes.  To calculate the cash value: Current market value of real estate – Cost to sell – Unpaid principal loan balance = Cash value. Different sources may be used to obtain the current cash value of real […]

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16
Sep

Compliance Tip of the Week: Recerts, Recerts, Recerts!!! 9/16/2019

It’s that time of year again – and by that, we mean the end of the year!  Now is the time – get your Recertifications completed before year-end reporting is due!! It is especially important to complete as many outstanding recerts as possible before the end of the year, so that they may be counted […]

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09
Sep

Compliance Tip of the Week: Seasonal Employees 9/9/2019

If a household member has a seasonal or temporary occupation, the self-certification Seasonal Worker Certification must be completed in order to anticipate the term of unemployment and what the household member will do for income during the off-season.  If seasonal employment is temporary, termination of employment must be verified. Examples of seasonal employment that require […]

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03
Sep

Compliance Tip of the Week: Utility Inquiries & Requests 9/3/2019

An email account has been established for Utility inquiries and requests.  Send all utility related requests to the following email address:  Utilities@ConiferLLC.com. This includes all Utility forms. A representative from the Accounts Payable Department will respond to your email with your requested documents and/or information, provide instructions directly to you on how to obtain the […]

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26
Aug

Compliance Tip of the Week: Date Stamping vs. Fax Time & Date 8/26/2019

Beware of using the header/footer information on a fax for the time and date.   Not all faxes have true and correct times – it depends on if the fax is set up correctly on both ends.    While it’s true that sometimes the date and/or time is correct, a Compliance Specialist or Auditor may not know […]

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22
Aug

Compliance Reminder Tip for Yardi Users~

The NAHMA field has to be completed PRIOR to requesting the “date completed”.   “Date completed” cannot be done without this section being filled in. Contact your Compliance Specialist with any questions. Have a good rest of the week!

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19
Aug

Compliance Tip of the Week: Where Do I Find it? Where Do I Send it?

Where Do I Find….?  Do you have questions about verification forms and when to use them? What do you look for on a bank statement? What’s a COLA? All these answers and much, much more can be found in our Compliance Manual, in the Policy & Procedures Handbook on SharePoint!  It’s a great resource, whether […]

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13
Aug

Compliance Tip of the Week: Receiving Verifications

Date stamp each fax as it is received.  Check the information provided.  Make sure the documentation does not contain discrepancies or contradictions; it if does, the information must be re-verified.  If information is missing, contact the verifier to obtain the missing items. DO NOT use highlighters on any verification or other documentation.  Use of highlighters […]

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05
Aug

Compliance Tip of the Week: Naming File Corrections

Just a reminder that Corrections sent to Compliance ALSO need to follow the file naming standard. For requested File Corrections, please use [Property Name] [Unit Number] [Last Name] [Certification Type][Year][Correction Type].  PLEASE NOTE: Do not include brackets or commas between these.  Here is an example of how your Corrections should be named:   Sunny Hills B202 […]

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29
Jul

Compliance Tip of the Week: 7/29/2019 – Screening Results in CoreLogic

“Accept” for both the Score Decision and the CrimSAFE DecisionPlease proceed with application process. “Decline” for Score DecisionPlease proceed with standard rejection procedures. “Accept” for Score Decision and “Records Found” for the CrimSAFE DecisionPlease contact the Applicant Screening Manager immediately at applicantscreening@coniferllc.com. Credit OverrideWhen processing a credit override review with your Area/District/Regional Manager. DO NOT screen […]

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22
Jul

Compliance Tip of the Week: 7/22/2019 – Compliance Team Out of Office!!

Please be advised that the Compliance Team will be out of the office on July 25th for our team building event starting at 10:00AM. We will be back in the office on July 26th to get files caught up.  Before leaving Wednesday at 5:00 we will do our best to have most files reviewed and […]

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26
Jun

How to Submit a File to Compliance!

A Refresher on Submitting Your Files to the Specialists The Compliance Specialists have found an increase lately in file submissions that are not according to the standard file submission guidelines.  When these guidelines are not followed, it costs more time and energy in addressing missing paperwork, looking for corrections that may or may not be […]

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17
Jun

NEW FORM! Funded Debit Card Certification

Your Compliance Team has created a new form to standardize the verification process for Funded Debit Cards! The Certification of Debit Card Asset  has a section marked out to attach the receipt showing the current balance, and signature blocks for both the applicant/resident and the owner/agent as witness.  A copy of the debit card is […]

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10
Jun

One Page Lease Renewal

Compliance Tip of the Week:   One Page Lease Renewal Your Compliance Team has made the One Page Lease Renewal available in Boston Post and Yardi for resident recertifications.  Retain the original lease in the file, adding the lease renewal; every subsequent year, the renewal page may be replaced. Please follow the retention policy outlined in […]

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03
Jun

What is the RAIRs, and Why Am I Supposed to Use It?

RAIRs stands for Rent and Income Restriction sheet!  Here’s the story: Currently, Yardi has no report that shows the same information contained in the Community Fact Sheet, pulled from Boston Post.  So your Compliance Team has created a specialized RAIRs for each community going live in Yardi to use as a replacement for this form.  […]

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20
May

Verifying Employment with the Work Number

Please remember the Work Number is for use only if you cannot obtain an employment verification or six current consecutive pay stubs.  The paystub totals and year-to-date figure on the Work Number do not show the detail that is included in an Employment Verification OR actual paystubs; overtime, bonuses, and shift differentials cannot be calculated […]

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07
May

Using the Under $5000 Asset Certification

Your Compliance Team has some pointers on HOW and WHEN to use the Under $5000 Asset Certification Form, also called the “Under $5K”. The Under $5000 Asset Certification is used when all household assets total less than $5,000.  If household assets total more than $5000.00, third party verifications must be completed.  The following apply if […]

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01
Apr

Have You Seen the Compliance Manual? – 4/1

During Conference, all of the Compliance presentations mentioned the brand new Compliance Manual – a fantastic resource for you, whether you’re just starting out, need a quick answer, or need a refresher on some of the affordable program rules you don’t use that often. The new Compliance Manual may be found in the Policy & […]

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18
Mar

Live In Aides (LIA) and Screening in CoreLogic – Tip of the Week 3/18

All applicants must complete and sign an application before being screened for credit or criminal in CoreLogic. Live-in-aides are not subject to credit screening, but MUST be screened for criminal, therefore all LIA’s must complete and sign an application, since the signed application is what provides us permission to screen applicants/LIA’s in CoreLogic. If the […]

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11
Mar

Compliance Tip of the Week, 3/11/2019: Screening Results in CoreLogic

“Accept” for both the Score Decision and the CrimSAFE Decision: Please proceed with application process. “Decline” for Score Decision: Please proceed with standard rejection procedures. “Accept” for Score Decision and “Records Found” for the CrimSAFE Decision: Please contact the Applicant Screening Manager immediately at applicantscreening@coniferllc.com. Credit Override: When processing a credit override review with your […]

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04
Mar

Effective Immediately: REAC and LIHTC Audit Changes

For REACs: Please be advised that HUD has released the following statement, contained in HUD Notice PIH-2019-02 (HA)  H-2019-04  (Issued 2/22/2019):  “Beginning 30 days after publication of this notice, HUD employees and contract inspectors acting on behalf of HUD shall provide to POAs 14 calendar days of notification prior to a REAC inspection. Any inspections […]

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25
Feb

Compliance Tip of the Week!

Verifying Cash Tips Service-oriented occupations will sometime depend heavily on tips.  Even if an employer does not list tips on an Employment Verification, tips must be verified for certain occupations.  Use the Certification of Cash Tips Income to have your applicant or resident estimate their annual tips based on the previous twelve months’ total tips.

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07
Aug

Counting Income from Ride-Hailing Services

Do you have an applicant or a resident who is an Uber or Lyft driver?   Compliance has had many questions regarding how to count income of this type, since many people have taken up this kind of opportunity to earn some extra cash. What some don’t realize is that this becomes “self-employment income”, and […]

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06
Aug

Compliance Tip of the Week! August 6, 2018

Verifications When processing a new move-in or recertification file, please remember that third party verifications should be attempted three times, prior to the submission of second-hand documents (i.e., bank statements, paystubs).   Also: Please be sure they are faxed, scanned/emailed or sent via mail. If sent by mail, please be sure to keep the return […]

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11
Jul

How Can I Make My Community Smoke-Free?

In response to all the inquiries about smoke-free housing, the Compliance Department would like to offer the following information on implementing smoke-free housing at communities that currently permit smoking in apartments.   Where to start: Start with communicating the request to convert your community to smoke-free to your supervisor. If it is decided to move […]

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09
Jul

Compliance Tip of the Week! July 9, 2018

Late Recertifications Late recertifications are never acceptable.  Consistent late recerts could constitute an 8823.  Please note – if signed dates are not entered in Boston Post, the recert is not considered complete.   Also please remember: the sign dates should not be entered until all household members that are 18 years of age or older […]

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15
Jun

Inspection Season is Here!

Hi All! Your Compliance Team has tools to help you keep track of the documents you need to have on hand for not only inspections and audits, but but for your daily operations at the property.   The Fair Housing Checklist Don’t let the name fool you – the Fair Housing Checklist is your guide […]

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04
Jun

Team Compliance!

Your Compliance Team is looking forward to serving the Conifer community in exciting and informative new ways, including maintaining an active presence on the Conifer blog! Posts on the blog can provide an active forum for your comments and questions. The Compliance Team has a designated Blog Coordinator that will monitor the post comments and […]

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16
Mar

Recerts! Recerts! & more RECERTS!

Welcome to the world of affordable housing. The one thing we can NEVER get away from is recertifications. Whether you work with Tax Credits, HOME, HUD, RD, or a combination, you will almost always have recertifications. Rules vary from program to program and it is important that you know and understand the complex rules associated […]

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